Additional assessment or access work
Written estimate
Confirm the scope in your written estimate
Work outside the agreed third-party locating visit needs its own scope. We explain any added testing or access before you approve it.
Understand the work. Plan the cost.
A third-party leak-locating team helps find the source. We explain the locating visit and price any plumbing repair separately.
Planning guide updated
Every home is a little different
We check the condition of the plumbing and how we can reach it. Your written estimate should make the work clear before you choose an option.
The investigation and the repair are separate scopes. Once we understand the problem, we explain the repair and any access work before you approve it.
Ask us when we prepare your estimate. This planning guide does not promise an automatic credit or waiver.
Some leaks are straightforward. Others need more testing because the source is hidden or the symptoms come and go. We explain what the agreed investigation covers and discuss any next step with you.
Let’s take a look
Tell us what is happening and whether you already have the fixture or equipment. We will explain the work and give you a written price before you decide.